Frequently Asked Questions
What are your shipping options and delivery timeframes?▼
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international delivery times vary based on your selected destination.
How do I return or exchange an item?▼
You can return unworn items with tags attached within 21 days of purchase. Simply use our online portal to generate a return label for a quick refund.
Which payment methods do you accept?▼
KOOKAÏ accepts all major credit cards, PayPal, and flexible payment options like Afterpay and Klarna, allowing you to shop your favorite styles now and pay later.
How do you ensure the quality of your garments?▼
Each piece is designed in Melbourne and crafted from premium fabrics. We conduct rigorous quality checks to ensure every garment meets our high standards of durability and style.
Why Choose Us
Parisian Chic
Timeless fashion pieces designed with a modern French aesthetic.
Premium Fabrics
High-quality materials crafted for lasting style and comfort.
Ethical Production
Responsibly sourced garments made in our own facilities.
What Our Customers Say
“The tailoring on my new blazer is impeccable. It transitions perfectly from the office to dinner out.”
“Absolutely love the high-quality fabric and flattering fit. KOOKAÏ remains my go-to for timeless, chic wardrobe staples.”
“Fast shipping and the dress fits like a glove. The colors are even more vibrant in person.”
Shop the Collection
New Arrivals
Elevate Your Wardrobe with Parisian Chic
Discover the latest collection of timeless essentials and statement pieces designed for the modern woman.
Shop New Arrivals